Our inboxes are always full and we most definitely will not be able to get in touch with you right away. All time is donated by the team after regular work hours. They do not work in this subreddit full time. They are marked by an orange SteelSeries flair. Rule 2 - Some of the mods of this sub are SteelSeries representatives. All RMA related tickets will be auto removed by AutoModerator. All support matters will be handled directly through your ticket and our ticket system. If your help ticket was recently resolved and you feel it is not resolved, please create a "follow-up" ticket where we can further discuss your case. Threads relating to support will be closed with discussion continuing in your ticket at the SteelSeries Support Center. All Support related threads must have a customer support ticket either currently open or recently resolved. Rule 1 - This sub is not a dedicated support channel and it is not designed to be such. Sub Categories and Filters AUDIO KEYBOARD MOUSE CONTROLLER MOUSEPAD SOFTWARE Posting Rules National Holidays and are closed for business accordingly. We hope you enjoy your stay and find this sub to be a friendly and helpful community. Prior to posting any help related concerns, please be sure that you have an open ticket, through SteelSeries Support, with our customer support team. Stay awhile and listen! Please review the quick links and rules we have listed below. Updated design elements in the experience to create a consistent look & feel.STEELSERIES SHOP OPEN A SUPPORT TICKET VIEW OUR FAQ STEELSERIES ENGINE DOWNLOAD TECH BLOG Winning is Everything.GSAI for Destiny 2 is no longer in Early Access.Fixed a bug where GSAI “Overwatch 2 – Play of the Game” clips would register extra events on the players video editor timeline.When their service is updated, we will determine if we can re-implement this feature. The ability to Share to Gfycat has been disabled due to issues with their service.Added a Discord button in the Moments header to easily take users to the GG Discord.Your Discord pals can now see all your epic wins in longer, bigger clips with the increased file size. The Clip Share & Export now lets you export even larger videos for the increased Discord upload size of 25mb (up from the previous 8mb).Users can now selected/deselect, delete all, filter and sort in all sorts of new ways to better manage your clips. Video Clip File Selection Toolbar – We’ve added more selection options when users begin selecting individual video clips.Video Clip Filtering Toolbar – We have added more filtering categories and the ability to select multiple filters to help you better find, manage and share your favorite clips.By engaging with the game name/filter option next to each Day Date you are able to show/hide/filter clips easily. Video Clip Day Feed – We’ve added the ability to identify which games were clipped on what day.The new Clip Gallery has updates include: Moments continues the redesign of the Clip Gallery with additional design and functional updates in the interface.Arctis Nova 7P: Improved automated connectivity between Sonar and device.Fixed an issue where Xbox mode mic volume dropped after switching to PS4/PS5 then back to Xbox.Arctis Nova Pro Wireless X: Firmware Update.Fixed a bug where some Japanese (JIS) layout keyboards would have mismatched Prism lighting.Adjusted the Arena speakers’ size to better represent the devices in your setup.We’ve increased the duration of illumination previews on the canvas for better crafting of your devices’ customization illumination.Fixed a bug where certain GameSense Apps would write excessive data to the logs.We’re always working hard to improve your experience with our product and we’ve also fixed a bug that was causing the audio device list to be empty during onboarding.They’re now accessible directly from the Mixer – just click and go! If you need a more detailed insight of your shortcuts, you can still access a complete overview from GG/Settings/Sonar. We’re thrilled to announce that we’ve made it even easier and faster for you to use volume and mute shortcuts.
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